Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS

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Customization: Available
Phase: Single Phase
Type: On-line
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  • Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
  • Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
  • Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
  • Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
  • Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
  • Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
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Basic Info.

Model NO.
FX31-10KVA
Application
Fire Safety
Classification
Lighting/Power
Standby Time
Long-acting Machine
Standby UPS
Sine Wave Output UPS
Output Capacity
Large Type
Equipment Mode
Decentralized
Brand
Xinsilu
Emergency Time
30 Minutes
Certification Certificate
ISO9001-ISO45001-ISO14001
Battery Voltage
192V
Power Frequency
Single in, Single out
Transport Package
Paper Box with Wooden Box
Specification
585*370*875
Trademark
NICEA
Origin
China
HS Code
3101
Production Capacity
1000 Pieces/Week

Packaging & Delivery

Package Size
60.00cm * 40.00cm * 90.00cm
Package Gross Weight
27.000kg
Lead Time
7 days (1 - 10 Pieces)
15 days (11 - 50 Pieces)
To be negotiated ( > 50 Pieces)

Product Description

     Xinsilu Company is a modern professional power supply manufacturer, currently having three major sales companies in Beijing, Zhejiang, and Sichuan, two major production bases in Zhejiang and Shenzhen, and five major offices in Nanjing, Zhengzhou, Jinan, Kunming, and Dalian; Professional research and development, manufacturing, sales, intelligent integrated power supply, communication power supply, UPS, inverter and other series of power supply products.

     New Silk Road Company has successively passed international standard management system certifications such as IS09001 quality management system, IS014001 environmental management system, ISO45001 occupational health and safety management system. Its main products have obtained model registration certificates, software copyright registration certificates, product testing reports, etc. The company has always adhered to the path of independent research and development innovation and has currently won multiple national patents.

     The company currently has a group of excellent engineering and technical personnel, with a spacious purification production area. We have strong technical strength and complete technological testing equipment. Xinsilu Company adheres to the spirit of "treating people with integrity, working steadfastly, pursuing excellence, and growing together", and takes "striving for excellence and excellence" as its business philosophy. It establishes the mission of "creating returns for investors, creating value for users, creating benefits for employees, and creating civilization for society".

      Faced with the wave of economic globalization, Xinsilu Company is closely focusing on the business strategy of "professional marketing, professional research and development, and professional manufacturing", firmly moving towards the grand goal of "building a globally renowned power brand"
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
 
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS
Fx31-10kVA Power Frequency Three in Single out Customizable 192V Power Frequency Machine UPS




 
UPS
Model
Input Breaker Battery Fuse Output
LINE INPUT BYPASS M-BYPASS Breaker Switch
10K 32A/3P 32A/3P 32A/3P 100A 32A/3P N/A
15K 50A/3P 32A/3P 32A/3P 100A 32A/3P N/A
20K 50A/3P 50A/3P 50A/3P 100A 50A/3P N/A
30K 63A/3P 63A/3P 63A/3P 200A 63A/3P N/A
40K 100A/3P 100A/3P 100A/3P 200A N/A 125A/3P
60K 100A/3P 100A/3P 100A/3P 315A N/A 125A/3P
80K 125A/3P 125A/3P 125A/3P 315A N/A 125A/3P
100K 225A/3P 225A/3P 225A/3P 350A 225A/3P N/A
120K 225A/3P 225A/3P 225A/3P 350A 225A/3P N/A
160K 350A/3P 250A/3P 250A/3P 350A x 2 250A/3P N/A
200K 350A/3P 350A/3P 250A/3P 350A x 2 350A/3P N/A

The recommended sizes of the cables are listed as below:
 

UPS
Model
Line Input and Ground BYPASS/OUTPUT BATTERY
Size (AWG) Cross section (mm2) Size (AWG) Cross section (mm2) Size (AWG) Cross section (mm2)
10K 10 6 10 6 8 8
15K 8 8 8 8 6  10
20K 8 8 8 8 6  10
30K  6  10  6  10  4  20
40K  4  16  4  16  2  30
60K  2  25  2  25 1/0  50
80K  1/0  40  1/0  40  3/0  80
100K  1/0  40  1/0  40  4/0  100
120K  3/0  80  3/0  80  4/0  100
160K  3/0  80  3/0  80  4/0  100
200K  4/0 100  4/0 100  4/0 100
There are 10 measurement pages. Press "UP" or "DOWN" button to browse information. Press "OFF/ESC" button to return to main menu (refer to 6-2-1).
LCD Screen Parameters Description
  Line input voltage  
Voltage R Line input R to N (V)
Voltage S Line input S to N (V)
Voltage T Line input T to N (V)
Voltage RS Line input R to S (V)
Voltage ST Line input S to T (V)
Voltage TR Line input T to R (V)
Frequency Line input frequency (Hz)
  Output voltage  
Voltage R Load output R to N (V)
Voltage S Load output S to N (V)
Voltage T Load output T to N (V)
Voltage RS Load output R to S (V)
Voltage ST Load output S to T (V)
Voltage TR Load output T to R (V)
Frequency Line output frequency (Hz)
  Output current & frequency
Current R Load output phase R current (A)
Current S Load output phase S current (A)
Current T Load output phase T current (A)
Power Factor Load output power factor
R Phase R
S Phase S
T Phase T
  Output apparent Power Load output apparent power per phase
R (KVA) Phase R (KVA)
S (KVA) Phase S (KVA)
T (KVA) Phase T (KVA)
Active Power Load output active power per phase
R (KW) Phase R (KW)
S (KW) Phase S (KW)
T (KW) Phase T (KW)
 
LCD Screen Parameters Description
  Total Power Load total output power
KVA Apparent power (KVA)
KW Active power (KVA)
  Connected Load in percentage Load power percentage per phase
R (%) Phase R (%)
S (%) Phase S (%)
T (%) Phase T (%)
Total Load (%) Total connected power in percentage
  Bypass voltage Bypass input information
Voltage R Bypass input R to N (V)
Voltage S Bypass input S to N (V)
Voltage T Bypass input T to N (V)
Voltage RS Bypass input R to S (V)
Voltage ST Bypass input S to T (V)
Voltage TR Bypass input T to R (V)
Frequency Bypass input frequency (V)
  Inverter voltage Inverter output information
Voltage R Inverter output R to N (V)
Voltage S Inverter output S to N (V)
Voltage T Inverter output T to N (V)
Voltage RS Inverter output R to S (V)
Voltage ST Inverter output S to T (V)
Voltage TR Inverter output T to R (V)
Frequency Inverter output frequency (Hz)
 
LCD Screen Parameters Description
  Battery and charger information
Battery Voltage Battery Voltage (V)
DC Bus Voltage DC Bus Voltage (V)
Charging current Charging current (A)
Discharging current Discharging current (A)
  Temperature information
Control Control board temperature (°C)
Battery Battery SCR temperature (°C)
REC Rectifier SCR temperature (°C)
INV0 INV0 IGBT temperature (°C)
INV1 INV1 IGBT temperature (°C)
SCR Output SCR temperature (°C)
 
      1. Setting sub-menu
This sub-menu is used to set the parameters of UPS and show the current setting information. There are 3 options: Basic, Information and Advanced. Press "UP" or "DOWN" button to switch selection. Press "ON/ENTER" button to confirm the selection. Then, press "OFF/ESC" button to return to main menu (refer to 6-2-1).
NOTE: Not all settings could be available in every operation mode. If the setting is not available in present mode, the LCD will keep its original setting parameter showed instead of changing the parameters.
LCD Screen Parameters Description
  SETTING   Basic It's to set up basic information of the
UPS. It's not relative to any function parameter.
  Basic
 
Information Advanced
Information The information of UPS default information and current setting of function parameters.
Advanced It's required to enter password to
access the "ADVANCED" setting.
 
Please follow the steps as below to operate this sub-menu.
 
  • Basic Setting
LCD Screen Description
 
  1. Clock: Set the time. The time format is HH:MM:SS.
  2. Date: Set the date. The date format is MM/DD/YYYY.
  3. Language: Set the LCD language. There are two options: English and Chinese. English is default setting.
  4. Input: Select the input source.
There are two options: utility and generator. Utility is default setting. This setting value will show on the main page. When "generator" is selected, the acceptable input frequency will be fixed at the range of 40~60Hz and voltage will be fixed at the range of 165~280V.
  1. Service Phone: Set the service phone number. Only 0~9, + and - are accepted. The maximum length is 14 characters.
  2. Service Contact: Set the contact person name and the maximum length is 17 characters.
 
  1. Service Email: Set the service email and the maximum length is 34 characters.
 
LCD Screen Description
 
  1. RS485 Baud Rate: Select RS485 baud rate. The default setting of baud rate is 19200.
  2. RS485 Protocol: Select the RS485 protocol type. The default setting of protocol type is "Modbus".
  3. Modbus Address: Set the Modbus address. The range is from 1 to 247.
  4. Exit Fault Mode:
YES: When fault occurs, UPS could exit fault mode and work in other mode such as Line mode or battery mode and so on.
NO: When fault occurs, UPS will remain in fault mode.


 
  1. Automatic battery test:
You can choose enable/disable the auto battery test function.
If "Enable" is selected, please also set up other parameters.
    1. Type: Select automatic battery test type. There are three options: Monthly, weekly and daily. And all detailed testing frequency such as time and date can be set up next.
    2. Day of month: Please pick up one day if choosing "monthly".
    3. Calendar date: Please pick up one if choosing "weekly".
    4. Hour&Min: Please set up the time.
  1. Permanently mute:
There are four events available to mute. You may choose "Enable" or "Disable" alarm when related events occur. En: Enable. When selected, alarm will be mute when related events occur.
Dis: Disable. When selected, UPS will alarm when related events occur.
    1. Mode: Enable/Disable this function.
    2. Warning: When "enable" is selected, only warning events will be mute.
    3. All: When "enable" is selected, all the faults and warnings events will be mute.
  • Fault: When "enable" is selected, only fault events will
be mute.
 
  • Information
LCD Screen Description
 
  1. MCU Ver.: MCU version.
  2. DSP Ver.: DSP version.
  3. HW Ver.: Hardware version.
  4. Serial Number: The serial number of UPS.
 
  1. OP rated Volt: Output rated voltage.
  2. OP Freq.(Hz): Output frequency.
  3. CVCF status: Enable/Disable CVCF mode (Constant Voltage and Constant Frequency).
  4. Line Voltage Range: The voltage range of line input.
  5. Line Freq. Range: The frequency range of line input.
 
  1. Byp. forbid: Enable/disable bypass function.
  2. Byp. At UPS off: Enable/disable auto bypass function when UPS is off.
  3. Byp. Voltage Range: The acceptable voltage range for bypass input.
  4. Byp. Freq. Range: The acceptable frequency range for bypass input.
 
LCD Screen Description
 
  1. ECO Status: Enable/disable ECO function.
  2. ECO Voltage Range: The acceptable voltage range for ECO mode.
  3. ECO Freq. Range: The acceptable frequency range for ECO mode.
  4. Auto-Restart: Enable/disable auto-restart function.
 
  1. Bat. Mode Work Time: The maximum discharge time in battery mode.
  2. Bat Warn Volt:
Low: Low battery warning voltage.
High: High battery cut-off voltage.
  1. Battery protect voltage: If battery voltage is beyond this range, UPS will automatically shut down. Please go to Advancedà USER à Bat.Protect Volt for setting.
Low: Battery low loss voltage
High: Battery high loss voltage
 
  1. Sys. Shutdown Time: The system shutdown time.
  2. Sys. Restore Time: The system restore time.
 
LCD Screen Description
 
  1. Service Contact: The contact name is set in "Basic Setting".
  2. Service Phone: The listed numbers are set in "Basic Setting".
  3. Service email: The contact email is set in "Basic Setting".
  • Advanced
LCD Screen Description
  USER



Password:

0000
  It's required to enter password (4 digits) to access the "ADVANCED". The default password is "0000".
If entered password is right, the page will jump to setting screen. If the password is wrong, it will ask to enter again.
 
  1. OP rated voltage: Select the output rated voltage. There are three options, 220Vac, 230Vac and 240Vac. 220Vac is default setting.
  2. OP Frequency: Select the output frequency 50Hz: The output frequency is setting for 50Hz. 60Hz: The output frequency is setting for 60Hz. 50Hz is default setting.
  3. CVCF status (constant voltage and constant frequency function)
En : CVCF function is enabled. The output frequency will be fixed at 50Hz or 60Hz according to setting of "OP Freq.". The input frequency could be from 40Hz to 70Hz. Dis: CVCF function is disabled. The output frequency will synchronize with the bypass frequency within 45~55 Hz for 50Hz system or within 55~65 Hz for 60Hz system.
Disable is the default setting.
  1. Line Voltage range: Set the acceptable line input voltage range according to setting value in output rated voltage.
  OP rated voltage(V) Low voltage point
(V)
High voltage point
(V)
 
 
    220 165~205
(default 176)
235~280
(default 265)
 
230 165~215
(default 176)
245~280
(default 265)
 
240 165~225
(default 176)
255~280
(default 265)
 
5. Line Frequency range: Set the acceptable line input frequency range.
Low frequency point for line voltage: The setting range is 45Hz ~ 49Hz for 50Hz system and 55Hz ~ 59Hz for 60Hz system. 46Hz is default setting for 50Hz system and 56Hz is default setting for 60Hz system.
High frequency point for line voltage: The setting range is 51Hz ~ 56Hz for 50Hz system and 61Hz ~ 66Hz for 60Hz system. 54Hz is default setting for 50Hz system
and 64Hz is default setting for 60Hz system.
 
  1. Bypass forbidden:
No: Bypass allowed. When selected, UPS will run at Bypass mode depending on "Byp.at off" setting. It is the default setting.
Yes: Bypass not allowed. When selected, it's not allowed for running in Bypass mode under any situations.
  1. Bypass at off: Select the bypass status when manually turning off the UPS. This setting is only available when "Bypass forbid." is set to "No".
En: Bypass enabled. When selected, bypass mode is activated.
DIS: Bypass disabled. When selected, no output through bypass when manually turning off the UPS.
  1. Bypass voltage range: Set the bypass voltage range.
L: Low voltage point for bypass. The setting range is 176V
    • 205V. 176V is default setting.
H: High voltage point for bypass. The setting range is 235V
    • 264V. 264V is default setting.
  1. Bypass frequency range: Set the bypass frequency range.
L: Low frequency point for bypass. The setting range is 45Hz ~ 49Hz for 50Hz system and 55Hz ~ 59Hz for 60Hz system. 46Hz is default setting for 50Hz system and 56Hz is default setting for 60Hz system.
H: High frequency point for bypass. The setting range is 51Hz ~ 56Hz for 50Hz system and 61Hz ~ 66Hz for 60Hz system. 54Hz is default setting for 50Hz system and 64Hz is default setting for 60Hz system.
 
LCD Screen Description
 
  1. ECO Status: Enable/Disable ECO mode. Default setting is "Disable".
  2. ECO Voltage Range: Set the ECO voltage range.
Low voltage point for ECO mode: The setting range is 176V ~ 210V. The default setting is 205V.
High voltage point for ECO mode: The setting range is 230V ~ 264V. The default setting is 235V.
  1. ECO Freq. Range: Set the ECO frequency range.
Low frequency point for ECO mode: The setting range is s 45Hz ~ 49Hz for 50Hz system and 55Hz ~ 59Hz for 60Hz system. The default setting is 48Hz for 50Hz system and 58Hz for 60Hz system.
High frequency point for ECO mode: The setting range is 51Hz ~ 56Hz for 50Hz system and 61Hz ~ 66Hz for 60Hz system. The default setting is 58Hz for 50Hz system and 62Hz for 60Hz system.
  1. Auto-Restart: Enable/Disable auto-restart function.
En: Enable the auto-restart function. If selected, once UPS shutdown occurs due to running out battery and then utility restores, the UPS will return to line mode. The default setting is "Enable".
Dis: Disable the auto-restart function. If selected, once UPS shutdown occurs due to running out battery and then utility restores, the UPS will not restart.
 
  1. Bat. Mode Work Time(Min.): Set the maximum discharge time in battery mode. The setting range is from 1 to 999. The unit is minute.
  2. Bat Warn Volt:
Low: Low battery warning voltage. The setting range is 10.6V ~ 12.5V. The default setting value is 11.2V. High: High battery warning voltage. The setting range is 13.0V ~ 15.0V.
  1. Battery Protect Voltage: When the battery voltage is beyond the Low and High point in battery mode, the UPS will shut down.
Low: Low loss voltage. The setting range is from 9.0V to 12.0V. The default setting value is 10.5V.
High: High loss voltage. The setting range is 13V ~
15V. The default setting value is 15V.
  These two parameters are related to the "S.D & R" on the "CONTROL" sub-menu. If executing "S.D & R" action, the UPS will shut down and restore according to system shutdown time and system restore time setting here. For example, if the system shutdown time is 1 second, the system restore time is 2min, it means the UPS will shut down in 1 minute and wait for 2 minutes, then restart again.
  1. System shutdown Time: Set the system shutdown time. The setting range is 1 sec. ~ 9999 sec. The default setting value is 1 second.
  2. System Restore Time: Set the system restart time after shutdown. The setting range is 1 minute to 9999 minutes. The default setting value is 1 minute.
  3. New Password: Modify password function.
No: No change for password.
YES: Modify the password. If selected, the LCD will display the screen as shown in Fig. (2).
  1. Battery: Battery charge or discharge control setting.
ON: When selected, battery could charge or discharge
OFF: When selected, battery is not allowed charge or discharge
  1. Active Battery:
ON: When selected, battery is allowed to charge even though the warning of "battery open" occurs.
OFF: When selected, battery is not allowed to charge when the warning of "battery open" occurs.
 
  • Service
 
LCD Screen Description
  It's required to enter password (4 digits) to access the "SERVICE".
If entered password is right, the page will jump to service setting screen. If the password is wrong, it will ask to enter again.
NOTE: please call for service to offer service password.
 
 
  1. Parameters:
Setting key parameters of the UPS.
  1. Calibration:
Calibrating the voltage or current of the UPS.
  1. Initial:
Restore factory settings
Parameters
 
LCD Screen Description
 
  1. Sys.Installed Date: Setting the installation date.
  2. Sys.Last Maintain Date: Setting the last maintenance date.
  3. Battery installed Date: Setting the battery installation date.
  4. Bat.last maintain Date: Setting the battery last maintenance time.
 
  1. Battery Life: Setting the battery Lifecycle in years.
  2. Bat Cell Num: Setting total battery numbers in series. There are four options: 29, 30, 31, 32. The default
setting is 32.
  1. Bat Cell Volt: Setting float voltage. The setting range is from 9.0V to 15.0V.The default setting value is 13.5V.
  2. Bat.Cap(Ah): Setting battery capacity. The setting range is from 1 to 250. Default setting is 100Ah.
  3. Max Charg.Current: Setting the Max. charge current. Max Current=0.2 x Bat.Cap(Ah). The max. value is 40A even though you want to set up higher than 40A. The
default setting is 10 A.
 
  Battery Test: Set up battery test method.
  1. Stop By Time:
En: Stop battery test function by time. If selected, once battery test time reaches the setting time (Min), the UPS will stop battery test.
Dis: Disable battery test timer. Default setting is disable.
  1. Stop By Voltage:
En: Stop battery test function by battery voltage. If selected, once battery voltage reaches the setting value (V), the UPS will stop battery test. (Default setting)
Dis: Disable battery test by battery voltage.
 
  1. Model: It represents internal control version.
  2. Type: Setting the UPS type. There are two options, parallel and single.
  3. Name: Setting the UPS display name on the LCD screen.
  4. Serial Number: Setting the serial number of the UPS.
  5. Manufacturer: Setting the name of manufacturer.
 
  1. New password:
Yes: If selected, it will pop up a screen to set up new service password.
No: No change for the current password.
  1. User PW Reset: Resetting user new password. If "Yes" is selected, the user password will become "0000".
  2. Work limit and days: Setting probation period. Yes: If selected, please set up the probation days. When deadline arrives, it will lock the UPS to work on bypass mode and it will show "Please pay first" in the LCD screen.
No: If selected, no limitation.
  1. In&Out: it presents input and output information of the UPS.
3-3: 3-phase in and 3-phase out.
3-1: 3-phase in and single phase out.
  1. Control P: it presents INV output parameter.
  2. LV Unit: it presents UPS output voltage type.
  3. Repetitive C: it presents INV control type.
 
LCD Screen Description
 
  1. Factory SN: it presents factory series number.
  2. Output PF: Setting output power factor. There are two options: 0.8 and 0.9. If power failure occurs, the setting will become default.
  3. No Bat On Load:
En: If selected, the UPS could operate on AC mode without battery, but it will show "battery is not connected" as reminder.
Note: In this mode, when the AC input is unstable, the UPS will enter to bypass mode. If bypass voltage is unstable or no input on bypass, there is risk of power failure for the loads.

Dis: If selected, the UPS couldn't be turned on without battery.
  1. Maintenance to Remind:
Setting the maintenance time. There are four options, Never, 3 months, 6 months and 1 year. "Never" is the default setting. When setting time is up, it will show a warning of "Need to maintain" in the LCD screen. If the time is not up and you re-set up the timer, it will calculate
the time from the beginning.
 
  1. Show Real Power
Yes: It's allowed to show real power information on "Information" menu.
No: It's not allowed to show real power information on "Information" menu.
 
Calibration
 
LCD Screen Description
 
  1. Input voltage: Calibrate input R/S/T voltage setting by percentage.
  2. Bypass voltage: Calibrate bypass R/S/T voltage setting by percentage.
 
  1. Output voltage: Calibrate output voltage setting by percentage.
  2. Output Current: Calibrate output current setting by percentage.
 
  1. INV voltage: Calibrate INV voltage setting by percentage
  2. Bypass Current: Calibrate bypass current setting by percentage.
 
  1. DC Bus Voltage: Calibrate DC Bus voltage setting by percentage.
  2. Battery Voltage: Calibrate battery voltage setting by percentage.
 
 
  1. Inv. Vol. Offset: Calibrate inverter voltage offset setting by percentage.
  2. Out. Vol. Offset: Calibrate output voltage offset setting by percentage.
  Charging Current: Calibrate charging current setting by percentage.
Charge. C. Offset: Calibrate charging current offset setting by Ampere.

 
LCD Screen Description
ALARM
W01 BATT. Open F02 BUS High
ALARM page is used to display the current warning and fault information of the UPS. If no alarm occurs, it's blank.
W means warning. Warning code and short descriptions of warning event will display. Please refer section 8.1 for the warning code.
F means fault. Fault code and short descriptions of fault event will be displayed. Please refer section 8.2 for the fault code.
Press "ESC" button to go back to main menu.
 
      1. Data log sub-menu
LCD Screen Description
 
  1. Data log is used for recording the warning and fault information of the UPS. The record contains code, basic information and time.
  2. Press "ON" and "DOWN" to page up or down if the log has more than one page.
  3. Press "ESC" button to go back main menu. "ENTER" button is useless in this page.
  4. W + num.: Warning + Warning code; F + num.: Fault + Fault code, please refer to part 8 to have the detail information about warning and fault.
  5. Detail: It shows input and output information while fault occurs. Simply click "Detail" button, it will pop up the details. Below are the pop up screens.
 
FAQ

Q: Are you a factory or a trading company?

A: We are a factory with a 10 year production and sales history in AC/DC power supply, uninterruptible power supply. We warmly welcome your visit.

Q: What is the delivery time?
A: Generally, the delivery time is between 7-30 days after receiving payment from the customer.
Accurate information depends on the product and quantity, and we can further communicate on this.

Q: Do you have a minimum order quantity requirement?
A: The minimum order quantity for most products is 1 set. The minimum order quantity for individual UPS is 10

Q: How long is your warranty period?
A: We provide customers with a 2-year warranty and a 1-year warranty.

Q: Can you provide customized services?
A: Yes. Since 20014, we have been involved in OEM and ODM projects.
So that we can provide professional customized services for our customers.

Q: Do you have after-sales service?

A: Yes, we have an after-sales service team.
Our after-sales engineers can provide support and guidance through video or phone when needed.

Q: Do you conduct testing after completing production?
A: Yes, our production engineer team will conduct testing upon completion of the goods, and we will provide the testing information to customers for reference before delive

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